Accommodation Janske Lazne, Janske Lazne and Cerna Hora > Contact > General conditions

General conditions

1. Contractual relations formation:

The contractual relation between a customer and Information centre Janské Lázně (hereinafter referred as IC+CA) is formed on the basis of the written contract /i.e. the order properly completed/ or on the basis of the phone order followed by fax or e-mail acknowledgement. Information centre and travel agency enter into contracts as the intermediary of the services ordered.

2. Price of accommodation and its payment:

Price includes the service which is listed for each type of the accommodation.
The customer is obliged to pay 50% as the down payment from the entire price of the stay , within 5 days after the binding registration is made, to the credit of IC+CA bank account. The variable symbol is number of invoice or number of reservation.

3. Withdrawal:

By reservation we require a deposit in the high 50% of total amount.

If you cancel the reservation, will valid these regulations :

Cancellation fees from paid deposit :

If you cancelled the reservation before your arrival 28-21 days you would pay 20% from paid deposit
If you cancelled the reservation before your arrival 20-14 days you would pay 50% from paid deposit
If you cancelled the reservation before your arrival 13-8 days you would pay 75% from paid deposit
If you cancelled the reservation before your arrival 7-0 days you would pay 100% from paid deposit

Repayment of the down payment shall be executed by IC+CA to the customer’s account given in the written announcement of the customer.

INFORMAČNÍ CENTRUM A CESTOVNÍ AGENTURA
Ing. Marek Šustr
Černohorská 265
542 25 Janské Lázně